Main Duties & Responsibility

• Examine vehicles to identify faults and determine the necessary repairs or parts required for servicing.
• Conduct fault-finding diagnostics on conventional vehicle systems, excluding high-voltage systems.
• Submit technical support tickets to franchise teams in accordance with manufacturer guidelines.
• Carry out mechanical repairs and servicing efficiently and effectively, following manufacturer safety standards.
• Ensure all repairs and servicing are completed within the allocated timeframes and in line with job card specifications.
• Always protect customer vehicles and their interiors by using appropriate covers, including seat covers, floor mats, steering wheel covers, and wing protectors.
• Perform duties with care to avoid accidental damage to vehicles or components during servicing or repair work.
• Use tools, parts, and equipment correctly, responsibly, and as intended.
• Report on the general condition of vehicles to the Workshop Controller, with particular attention to customer safety and any current or potential future faults or service requirements.
• Ensure all identified faults and servicing needs, including any newly discovered issues, are clearly documented on the job card.
• Wear protective clothing and use safety equipment provided by the company at all times.
• Maintain a clean, tidy, and organised work area to help promote a safe and efficient working environment in the workshop.
• Ensure proper collection, use, return, and disposal of all parts and tools used during servicing and repairs.
• Keep up to date with franchise standards, new vehicle models, manufacturers’ technical specifications, and emerging vehicle technologies.
• Attend training sessions, either locally or abroad, as required to maintain and enhance technical knowledge and skills.
• Carry out any additional duties as directed by the Workshop Controller.
• Adhere strictly to all Health and Safety Regulations and Company Policies.
• Report any near misses or accidents immediately to the Health and Safety Coordinator or a member of the Human Resources team.

The list of main duties and responsibilities in this accountability profile is not necessarily exhaustive nor is it necessarily in order of importance; nor is any of this accountability profile permanent and/or immutable.

• Repairing
• Equipment Maintenance
• Time Management
• Qualification as a Motor Vehicle Mechanic/Technician
• Good Verbal and Written Communication
• Computer Literacy

• Health Insurance
• Employee discount card
• Training