Establish and maintain an excellent relationship with customers, answer all queries related to the vehicles and attend to client’s requirements prior to and during the   sale process

 Promote and sell the brands to increase brand knowledge and sales with customers

 Evaluate customers’ choice of product and to help customers make purchasing decisions according to their needs

 Explain vehicle model features to customers and conduct test drives to encourage customers to experience the vehicle

 Handle all documentation related to the sale of the vehicles and collects payments (cash / loans /cheque deposits) from customers upon sale of vehicle

 Make the necessary arrangements to check and prepare the vehicle upon delivery to the customer and gives a hand over in line with brand standards

 Handle any complaints related to the sales department and inform the Sales Manager accordingly

 Report any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards

 Ensure strict adherence to Franchise Standards and maintain oneself updated on all new vehicle model features and latest vehicle technology

 Assist in setting up and attend to new vehicle launches and any promotional events that may be organised outside working hours from time to time

 Attend any required training organised by the Company both locally or abroad.

 Carry out any additional duties assigned by the Brand Manager

 Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements

The list of main duties and responsibilities in this accountability profile is not necessarily exhaustive nor is it necessarily in order of importance; nor is any of this accountability profile permanent and/or immutable.

Skills

 Teamwork