Product Specialist - JLR -MML
Basis: Full Time
Reference No: MML/PS_JLR- – 12/23
- Owns a deep knowledge of JLR brands, products, and technology. Ability to tell stories about JLR as a brand and its products including its heritage while assisting in vehicle launches and promotional experiences.
- Understand our clients’ needs and orientate them in the boutique and our exclusive house of brands.
- Designs a unique and exciting vehicle collection/delivery experience tailored to the client's individual needs and characteristics the individual must make the necessary arrangements to check and prepare the vehicle upon delivery to the customer and give a thorough explanation about the vehicle maximizing this key moment of the Client's Journey. Proposes and manages the second delivery if needed.
- Supports the Sales Executive in engaging the client through storytelling about brands, products, and technology.
- Enhances the exclusivity and individuality of the vehicle by eensuring strict adherence to franchise standards and being updated with all vehicle technology by attending training locally/abroad and keeping up to date with the latest products.
- Communicates with the customers through our portals and collects feedback before and after delivery. Registers and updates client data. Answers and encourages client questions after vehicle collection/delivery.
We are looking for candidates who:
- Previous experience within a luxury brand environment, or relevant experience within high-end hospitality.
- Ability to make connections with clients through storytelling and discovering commonalities.
- Outstanding interpersonal and communication skills.
- Attentive and proactive with exceptional attention to detail.
Specialized Training Locally or Abroad
All personal data will be treated in strict confidence.
Interest candidates are kindly requested to fill in the form below.