Product Genius - MML

Closing Date:

Product Genius - MML

Basis: Full Time
Reference No: MML/PG– 11/23

 As a Product Genius you are to support the Sales manager with day-to-day tasks and providing detailed product knowledge to customers throughout their customer Journey.

 

Tasks  

  •  Open and close showroom and ensure both showroom and vehicles are maintained in optimum condition at all times.
  •  Keep abreast of the latest product information to be able to inform colleagues and clients as required.
  •  Ensure all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
  •  Offer insight into products to clients as part of the sales conversations with client advisors.
  •  Proactive approach to clients in the showroom and discuss product information and facts.
  •  Handle vehicle deliveries and providing a luxury customer journey.
  •  Make the necessary arrangements to check and prepare the vehicle upon the delivery to the customer and gives a thorough explanation to the customer regarding vehicle’s interior and controls.
  •  Explain vehicle model features to customers and conduct test drives to encourage customers to purchase the vehicle.
  •  Report any cleaning or maintenance work required in the showroom to ensure that the showroom is maintained as per Franchise Standards
  •  Ensure strict adherence to Franchise Standards and maintain oneself updated on all new vehicle model features and latest vehicle technology.
  •  Assist in setting up and attend to new vehicle launches and any promotional events that may be organised outside working hours from time to time.
  •  Attend any required training organised by the Company both locally or abroad.
  •  Carry out any additional duties assigned by the Brand Manager.
  •  Adhere strictly to Health and safety regulations and company policies together with Franchise standard requirements. 

Skills 

  • Excellent Communication
  •  Active Listening
  • Negotiation
  • Teamwork

 

Qualifications and Experience

  • A level standard Education
  • ECDL or similar

 

Benefits

  • Health Insurance
  • Loyalty Card
  • Specialized Training Locally or Abroad

  

All personal data will be treated in strict confidence.

 

Interest candidates are kindly requested to fill in the form below.

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