Based within the Aftersales department, you will be responsible for the constant communication with our customers, whilst also ensuring that the company’s quality standards and core values are being implemented and adhered to.

Tasks

Assist the Customer Care Department with the incoming calls and e-mails

Ensure that customers are served to the highest possible standards and in a timely manner

Communicate with Sales and Aftersales customers and direct relevant queries to the right department

Coordinate with the Service Advisors daily bookings for servicing and repairs requests

Skills

Active Listening

Excellent Communication

Service Orientation

Critical Thinking

Teamwork

Qualifications and Experience

‘O’ Level passes in English, Maltese and Mathematics

At least 1 year experience dealing with customers

Benefits

Health Insurance

Loyalty Card

All personal data will be treated in strict confidence.

Interest candidates are kindly requested to fill in the form below.