The job requires the candidate to handle the collection of finances and be responsible for the management of debt recovery which also involves assisting the Credit Control and Operations Manager in undertaking legal action in the case of non-payment by the debtor. This role requires building and maintaining strong relationships with clients to ensure the smooth running of accounts.

Tasks:

Take a proactive role in managing and collecting debts of company debtors as directed by the Credit Control and Operations Manager.

Ensure timely payments of debts and chase any overdue invoices.

Respond to relevant clients’ enquiries.

Assist in the processing and reconciliation of payments received.

Prepare clients’ statements.

Monitor debtor balances to ensure a reduction in debtors.

Ensure credit and collection policies and procedures are adhered to.

Maintain strong relationships with all clients as well as internal staff members especially the sales teams.

Help on resolving all issues raised both internally and externally, around outstanding payments.

Provide relevant information to internal departments.

Adhere to Health and Safety regulations and Company policies.

Carry out any additional duties assigned from time to time.

Skills:

Strong analytical skills and attention to detail

Good business acumen for problem solving

Confidence to deal with a range of stakeholders

Excellent time management skills and ability to prioritise a demanding workload

Strong communication skills, orally and verbally

Understanding of the legal complexities of loans, payments, interest rates, etc

Competence in Microsoft Office products and other related software programs

Calm, confident manner to handle potentially uncomfortable conversations

Ability to hold personal client information in the strictest confidentiality 

Qualifications and Experience:

O Level standard of education

Benefits 

Health Insurance

Loyalty Card

All personal data will be treated in strict confidence.

Interest candidates are kindly requested to fill in the form below